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Third Party Administration Platform

Status: Roadmap (2026-2027) An AI-powered platform designed specifically for ESOP third-party administrators. Built to automate routine tasks, enhance accuracy, and scale operations efficiently.

The Vision

Transform ESOP administration through intelligent automation and AI agents that handle:
  • Census processing and validation
  • Compliance testing and monitoring
  • Report generation and customization
  • Participant communications
  • Document management

Core Capabilities

Automated Census Processing

Intelligent data handling:
  • Automated data ingestion from payroll systems
  • AI-powered validation and error detection
  • Smart reconciliation with prior year data
  • Automatic corrections for common issues
  • Exception highlighting for manual review

Compliance Testing

Continuous compliance monitoring:
  • Automated coverage testing
  • Non-discrimination testing (ADP/ACP)
  • Top-heavy determination
  • Contribution limit tracking
  • Real-time compliance alerts

Report Generation

Customizable, automated reporting:
  • Participant statements
  • Trustee reports
  • Plan sponsor dashboards
  • Regulatory filings (5500, 1099-R)
  • Custom analytics and insights

Participant Support

AI-powered participant experience:
  • 24/7 chatbot for common questions
  • Automated statement delivery
  • Distribution request processing
  • Beneficiary management
  • Educational resources

Agent-Driven Workflows

Intelligent automation:
  • Census agents that learn from corrections
  • Compliance agents that monitor continuously
  • Communication agents that personalize outreach
  • Document agents that organize and retrieve
  • Audit agents that ensure accuracy

Benefits for TPAs

Operational Efficiency

  • Reduce manual work by 60-80%
  • Faster turnaround on deliverables
  • Scale without headcount growth
  • Focus on advisory services

Improved Accuracy

  • AI validation catches errors early
  • Consistent processing across plans
  • Audit trail for all actions
  • Compliance confidence

Enhanced Service

  • Faster response times
  • Better client experience
  • Proactive issue identification
  • Modern interfaces

Competitive Advantage

  • Differentiated offering
  • Higher margins on administration
  • Ability to serve more clients
  • Technology leadership

Technology Architecture

AI Agent System

Specialized agents for:
  • Data processing and validation
  • Compliance monitoring
  • Report generation
  • Participant communication
  • Workflow orchestration

Integration Capabilities

Connect with:
  • Payroll systems (ADP, Paychex, etc.)
  • Recordkeeping platforms
  • Valuation providers
  • Document management systems
  • Email and SMS systems

Security & Compliance

  • SOC 2 Type II compliant
  • Bank-level encryption
  • Role-based access control
  • Complete audit trails
  • Regular security audits

Pricing Model (Proposed)

Per-Participant Pricing

Scalable, predictable costs:
  • $10-25 per participant per year
  • Based on plan complexity
  • All features included
  • Volume discounts available

White-Label Option

For enterprise TPAs:
  • Custom branding
  • API access
  • Dedicated infrastructure
  • Premium support
  • Custom development

Roadmap

Planned development:
  • 2026 Q1-Q2: Research & design phase
  • 2026 Q3-Q4: Core platform development
  • 2027 Q1-Q2: Beta testing with select TPAs
  • 2027 Q3: General availability

Join Our Design Partners Program

We’re seeking 3-5 forward-thinking TPAs to help shape this platform: Benefits:
  • Shape product features
  • Early access to technology
  • Preferred pricing
  • Direct access to development team
  • Competitive advantage

Apply to be a Design Partner

Express interest in partnering

Why Village Labs?

Deep ESOP Expertise

Our team combines:
  • Years of TPA experience
  • Advanced AI capabilities
  • Understanding of DOL/IRS requirements
  • Knowledge of industry pain points

Proven Technology

  • Battle-tested repurchase forecasting
  • Enterprise-grade AI platform
  • Successful automation track record
  • Trusted by industry leaders

Partnership Approach

  • Work with TPAs, not against them
  • Enhance your practice
  • White-label options available
  • Ongoing support and training

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Stay informed about development progress and launch plans:

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Questions?

Learn More

Contact us about the TPA platform