Onboarding Process

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Onboarding to Peninsula

A smooth transition to professional ESOP administration.

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Onboarding Timeline

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Weeks 1-2: Discovery & Setup

Activities:

• Kickoff meeting with your team
• Review current plan documents
• Assess data sources and systems
• Set up secure data exchange
• Establish communication protocols

Deliverables:

• Project plan and timeline
• Data requirements checklist
• Contact directory
• Access credentials

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Weeks 3-4: Data Migration

Activities:

• Gather historical data
• Import participant census
• Load prior year information
• Validate data accuracy
• Configure plan rules in system

Deliverables:

• Complete census database
• Historical records loaded
• Data validation report
• System configuration complete

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Weeks 5-6: Testing & Training

Activities:

• Run test calculations
• Review compliance testing
• Generate sample reports
• Train your team on portal
• Establish ongoing processes

Deliverables:

• Test results validation
• User training completed
• Process documentation
• Go-live approval

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Week 7: Go Live

Activities:

• Final data verification
• Production cutover
• Announce to participants
• Monitor initial operations
• Provide go-live support

Deliverables:

• Live system
• Participant communications
• Support resources
• Success metrics

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What We Need From You

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Initial Information

Plan documents:

• Adoption agreement
• Plan document
• Summary plan description
• Recent amendments

Participant data:

• Current census
• Account balances
• Vesting schedules
• Historical contributions

Company information:

• Payroll system details
• Valuation reports
• Prior year Form 5500
• Trustee information

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Ongoing Information

Quarterly:

• Updated census data
• Payroll changes
• New hire information
• Term terminations

Annually:

• Year-end census
• Current valuation
• Contribution information
• Plan amendments

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Making the Transition Smooth

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Communication

We’ll keep you informed:

• Weekly status updates
• Regular check-in meetings
• Clear escalation process
• Responsive support

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Support

Help when you need it:

• Dedicated implementation manager
• Technical support team
• Training and resources
• Post-launch assistance

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Flexibility

We adapt to your needs:

• Flexible timeline
• Customized approach
• Work with your schedule
• Address unique requirements

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After Go-Live

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First 90 Days

Extra attention:

• More frequent check-ins
• Proactive monitoring
• Additional training
• Process refinement

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Ongoing Success

Long-term partnership:

• Regular business reviews
• Continuous improvement
• Strategic consulting
• Responsive support

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Common Questions

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Get Started

Begin Onboarding

Contact us to start your transition